Podium
Memories - Personalized Verse for all occasions!
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Private Enterprise - Document
Development
   
"The
written word has a long memory"
The
Document Development
Approach: In confidence - evaluate existing documentation and status of
implementation. Provide objective, seasoned feedback. Develop new document,
ensuring clear message is focused on intended readership, and in sync with
market realities and delivery capabilities. The
following illustrates Document Development experience in Telecom Sector marketing and
human resource development :
 | Create
business, market, sales, account and human resource plans for telcos and
suppliers, to enhance market position, increase market share and meet /
surpass revenue objectives. |
|
Published
documents include:
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The
Commandments of Customer Care -
CANTO (2000)
|
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Human
Resource Development & Training to meet Customer Expectations in a
Competitive Environment - CANTO (Caribbean Association of National
Telecommunications Organizations) - (1997) |
|
Human
Resource Issues in the Canadian Telecommunications Industry - Industry Canada
(1996) |
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International
Marketing Practices - Global Vision (1996) |
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Training
in New Technologies - ITU (International Telecommunications Union) - (1985) |
|
| Invited
(July, 2K) to submit articles to CANCION, a quarterly telecom
magazine, published by 36 member CANTO (Caribbean Association of
National Telecommunications Organizations) |
| Contributor
to monthly magazine of regional Chamber of Commerce, articles titled: * On
getting your act together * Change Management ... on being the
architect |
| Invited
(July, 2K) to submit series of on-line articles (Theme: Commandments of
Customer Care) for membership of FITT (Forum for International Trade
Training), a national certification institute for the development and
delivery of international trade training, designed to prepare business and
individuals to compete successfully in world markets |
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marketing & associates inc.